You can also book or redeem your rewards through any of our partner sites!

Additional Information

Based on local tax laws, Chilean citizens and resident must pay an additional fee (VAT) of 19%. This fee is not included in the price.

To be exempt from this additional fee, payment must be made at the property by the guest in US dollars or international credit card. A copy of the immigration card and passport must also be presented.

The passenger will not be exempt from this fee when paying in local currency.

In case of no-show the invoice will be issued in local currency including this additional fee.


Cancellation policy

- If you cancel or modify up to 3 days before the arrival date, no penalty will be charged. If canceled or modified later or in case of no-show, 100 percent of the stay will be charged. In case the reservation has already been paid, it cannot be canceled or modified. Non refundable reservations cannot be cancelled or modified under anycircumstances. Refunds are not allowed.

- Payment of reservation fee (£ 1.5) is non-refundable.


Payment details

Once your reservation has been confirmed and guaranteed by credit card, which can be charged in case of cancellation or failure to appear in accordance with the cancellation policy. Other payments must be made at the property at check-in.

- We accept the following forms of payment:

Cash in CLP and USD debit cards, credit cards: American Express, Visa, Euro / Mastercard, Diners Club, Webpay and bank transfer (from Chilean banks)

- Refunds of payments already made are not allowed.


Pagos en pesos chilenos:

Pagos en dólares:

Tel: +56 2 2246 6363

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